Reviews

Brian responded quickly to our air being out on a hot summer day. His use of technology to let us know when he will be arriving and a picture who would be coming to our home made the experience easy and pleasant. We appreciated his honesty of what needed to be fixed, the cost, and the options we had to repair or replace the unit. Thank you, Brian! Our house is cool again!!!

[Service, Price, Timeliness, Technician] Serveway Heating and Air is the best decision we could have made for our heating and air conditioning needs. Brian is the best. He and his team are so friendly and quick to respond to our needs. He makes sure that all our questions are answered and we are completely satisfied. I’ve never worked with another company that their employees are so dedicated to providing that kind of customer service. They are fast, efficient, courteous and professional. I would recommend Serveway to all my friends and family.

Best company hands down…. They came out immediately to help me when my AC went out on a hot day… Nothing but excellence! I highly recommend using ServeWay….

Exactly the way it should be. I called, they answered. They told me a time, they showed up in that time. They diagnosed, discussed, showed options, and repaired. Offered service after the fact and advised of things to watch out for. Great experience. No complaints.

These guys just finished up my service call and it was a great experience. Multiple technicians came out and all were extremely professional and courteous. They worked well as a team as they worked to diagnose my problem. They seemed to investigate my whole system thoroughly before they came to a “quick” conclusion on what the problem was. In addition, they did find a problem with some work done by a previous company (who was a nightmare to work with). The technician took a picture of the issue and sat down to explain with me what the problem was and ...

Let me start by saying Serveway is a great company! We had them come do our spring tune up this past spring, and then in the middle of the summer on a Saturday our AC stopped working. Brian, came to our rescue and got it working for us, informed us of some not so great news, and then was very honest about how we needed to handle the problem. I’m always weary of AC companies because most are not honest, Serveway is honest and reliable with outstanding customer service! They are now the only company I will call.

Brian is a true professional and puts the customer first. Brian is knowledgeable and willing to work with you on your best options. On a Friday, 5pm he offered to go out of his way to get the parts needed for the job, parts office was closed, but that alone showed he cared. His team is growing and makes a lot sense how he treats his customers. Call Serveway for your heating and air condition needs.

Professional and punctual, which is greatly appreciated in today’s business. Oscar was helpful and informative.

Right from the beginning, ServeWay employees were professional and timely. From the initial call, I was scheduled at a date of my convenience (which was less then a week). That morning, I received a phone call from Silvister and a text message saying they were on their way and giving me the ability to track them. They were exactly on time. The job took a few hours and the whole time, they were friendly, but also remained professional. They covered my belongings and furniture, as to not get them covered in any dust during the cleaning and afterwards they also ...

By far the best HVAC company I have used in Dallas !!! We have had Brian out here several times and he is extremely knowledgeable and helpful in describing the problems we have had as well as educating us on ongoing maintenance. It seems the company has a customer service culture and it shows from both the home office and the field !!!

Brian, the technician was knowledgeable and worked quickly to locate the issue. He identified the issue and had the part on his truck. I have heat again. 🙂 Thank you Serveway for the communication (via text, email and phone call) that helped me know when to be home, when the tech would arrive and an electronic copy of my receipt.

Serveway is a great company that really cares about families being comfortable in their home. I will recommend them to all my friends.

My home warranty company selected this company. I was pleasantly surprised. The person who showed up was the owner, I think. He was VERY professional and helpful, as well as let me know exactly what I needed to do to keep my system maintained. I just submitted for an A/C tune-up and REQUESTED they send Serveway out again.

I love the service and work ethic of this company, Very honest and reliable. Jason did a Great job of explaining what was wrong with my air conditioning unit, he is an Awesome person to work with. I learned a lot in little time. Thank You for helping me!

Brian came out to look at my A/C unit immediately after I called on a Sunday afternoon. He was extremely professional, responsive, and kind. I would highly recommend this company! Schedule a service of Emergency AC Repair Dallas  and the surrounding areas.

Excellent service!! Treated with kindness and the problem was taken care of quickly at an affordable cost. I would refer this company to my 90-year-old grandmother!!! Lol. Pretty impressed… Schedule a service of Air Conditioning Installation Dallas TX  and the surrounding areas.

Amazing service from an honest company! They respond quickly and agave the best prices in the industry! I highly recommend ServeWay! Schedule a service of Heat Pump Repair Dallas and the surrounding areas.

Brian and his team are great! Professional, friendly and knowledgeable. Brian took the time to answer each of my questions. Five-star service!!! Schedule a service of Furnace Repair Dallas TX and the surrounding areas.