About
Your Local HVAC Experts with Heart
At Serveway Heating and Air Conditioning, we believe comfort goes beyond temperature—it’s about peace of mind, safety, and the feeling of home. Proudly family-owned and operated, we serve single-family and multi-family homeowners as well as small businesses throughout the Dallas-Fort Worth Metroplex with reliable, honest, and high-quality HVAC services.
Founded by husband-and-wife team Brian and Janal Reid, Serveway brings over 14 years of HVAC expertise and more than 10 years of entrepreneurial leadership to every job. We take pride in our reputation for exceptional customer service. With consistent 5-star ratings, our customers know they can count on fast response times, professional care, and clear communication. Your satisfaction is our top priority, and we encourage every happy customer to share their experience—your trust means everything to us. From your family to ours, safety always comes first. Our technicians follow strict safety protocols and adhere to all regional codes and regulations to ensure every service is performed with care and precision.
Our commitment to community doesn’t stop at service calls. We are proud founders of the Next Generation of Tradesman Foundation (NGTF)—a nonprofit dedicated to empowering high school students with mentorship, field trips, and career exposure in HVAC and construction trades. Through NGTF, we are building a stronger, skilled workforce right here in DFW. We also support local schools through sponsorships and create jobs that offer growth, stability, and personal development. Internally, we foster a strong company culture with team-building activities and personal development training to ensure our team stays connected, motivated, and ready to serve you with excellence.
Our Mission
The Serveway mission is simple: To uphold a standard of integrity – bound by fairness, honesty, and personal responsibility through the service, the right way.
Trained Professionals
Our company provides a full spectrum of work at any level of complexity. Our team consists of highly qualified professionals, who have been in the industry for no less than 6 years. We have gained extensive experience through solving the most heating and cooling issues and as a result, this allows us to provide you with the best service.
What Sets Us Apart
- We are your neighbors. We live in the communities we serve. Our children attend local schools, we support local businesses, and we reinvest in the neighborhoods that make DFW great.
- We are family-first and people-focused. As a family-owned business, we value long-term relationships with both our customers and our team.
- We are committed to growth—for everyone. From offering leadership opportunities within our company to mentoring the next generation of skilled tradespeople, we are passionate about making a lasting impact.
Our Services
We offer a full range of HVAC solutions, including:
- HVAC Repairs & Maintenance
- HVAC System Replacement
- Ductwork Cleaning & Replacement
- Air Purification Services
- Attic Insulation
- Radiant Barrier
No matter the service, we are here to help you maintain the comfort, safety, and cleanliness of your home or workplace.
At Serveway Heating and Air Conditioning, we are more than a service provider—we are a trusted partner and a proud member of the community. When you choose Serveway, you are choosing a team that’s committed to your comfort, your safety, and your future.”
